LEARNING FROM OUR EXPERIENCE
BOOKS
Total Quality: EFQM Excellence Model
FC Editorial. (3rd Edition)
Authors:
Ferrando Sánchez, M. & Granero Castro, J. (2005)
In a business environment where Quality Management Systems are gaining ground, this book aims to be a reference for those readers who are committed to anticipating the market, surpassing the framework of ISO 9001:2008, and adopting the EFQM Excellence Model as a logical step in the evolution of organizations.
LEARNING FROM OUR EXPERIENCE
BOOKS
Total Quality: EFQM Excellence Model
FC Editorial. (3rd Edition)
Authors:
Ferrando Sánchez, M. & Granero Castro, J. (2005)
In a business environment where Quality Management Systems are gaining ground, this book aims to be a reference for those readers who are committed to anticipating the market, surpassing the framework of ISO 9001:2008, and adopting the EFQM Excellence Model as a logical step in the evolution of organizations.
